Home eCommerce Success News & Updates Tap to Go

Tap to Go

Field guide · keep this open on your phone

Taking a Payment

[EVENT NAME] [PRODUCT NAME] [PRICE] each

Set up your phone First time only

Do this once, before doors open. About two minutes.

  • Install Shopify POS from the App Store or Google Play.
  • Sign in with the login sent to you — [how they log in].
  • When asked, turn on Location and NFC. Tap to Pay won't work without them.
  • Run one test tap so you know it works before your first customer.

Take the payment

Same eight taps every time. No codes, no cash math — just the sale.

1

Open Shopify POS

Have it open and ready before the customer reaches you.

2

Tap [PRODUCT NAME]

One tap adds it to the cart. Tap again for a second unit.

3

Tap the total to check out

The total button at the bottom opens payment.

4

Choose Tap to Pay

Select it as the payment method if it doesn't open on its own.

5

Customer taps the top of your phone

Card, phone, or watch held flat to the top edge — hold still for a second.

6

Wait for the green check

That's your confirmation the payment went through. Don't move until you see it.

7

Offer a receipt

Text, email, or skip — the customer's choice.

8

Tap New sale

Clears the cart for the next person. Ready to go again.

Where the tap happens

The reader is the top of your phone — not the screen.

HOLD IT FLAT · HOLD IT STILL

If something sticks Quick fixes

Tap won't read
Hold the card flat on the top edge, don't move it. Check Location and NFC are on.
"Device not eligible"
Needs iPhone XS or newer, or an NFC Android. Grab [lead name].
Card declined
Ask for another card, or have them tap a phone or watch instead.
No signal
Move toward [wifi spot]. If it still won't go, flag [lead name].
Stuck? Text me
[Your name] · [number]

Fill the bracketed fields before you print or share · one product, one price, one flow.

Continue Your eCommerce Education