Sample of Terms & Conditions
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OVERVIEW
This website is operated by veronicajeans.com. Throughout the site, the terms “we”, “us” and “our” refer to veronicajeans.com. veronicajeans.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall veronicajeans.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless veronicajeans.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of PO Box 5 Seabrook Texas US 77586.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at veronica.jeans@gmail.com.
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Ecommerce Success Blogs
How to Set Up Customer Accounts in Shopify
Let me ask you something — how many customers have you lost because your login process was a pain?
Here's the thing most store owners miss: customer accounts aren't just a "nice to have" setting buried in your Shopify dashboard. They're the foundation of repeat business, self-serve returns, store credit, and the kind of seamless shopping experience that turns one-time buyers into loyal fans.
And the good news? Shopify has made this ridiculously simple — if you know which settings to activate and why they matter. That's exactly what I'm walking you through today.
Whether you're running a B2B operation or a direct-to-consumer store, this guide covers everything: the recommended passwordless login (yes, no more forgotten passwords!), social sign-in with Google and Facebook, self-serve returns, and store credit visibility. Let's get your customer accounts set up properly — once, the right way.
📖 Want the complete Shopify setup system? My book Shopify Made Easy walks you through every setting, every optimization, and every shortcut I've learned coaching entrepreneurs to 7-figure stores. Grab your copy here →
Step 1: Navigate to Customer Account Settings
From your Shopify Dashboard, head to Settings → Customer accounts. This is your command center for everything related to how customers create accounts, log in, and manage their orders.
Step 2: Activate Sign-In Links
The first setting you'll see is Sign-in links. When you activate this, sign-in links will appear in the header of your online store and at checkout. This is non-negotiable — your customers need to see where to log in without hunting for it.
Step 3: Choose Your Account Type (This Matters More Than You Think)
Now you have two choices, and this decision impacts your entire customer experience:
Option 1: "Customer accounts" (RECOMMENDED) — Customers sign in with a one-time code sent to their email. No passwords to remember, no reset emails, no friction. This also works with B2B.
Option 2: "Legacy" — The old-school method where customers create an account with email and password.
My recommendation? Go with "Customer accounts" every time. Shopify recommends it too, and here's why: every forgotten password is a potential lost sale. The one-time code method eliminates that friction completely. Your customers open their email, click a code, and they're in. Simple.
Step 4: Customize Your Configuration
In the Configurations section, click the "Customize" button. This takes you to the settings that configure apps, branding, and features for both checkout and customer accounts. Think of this as the bridge between your account settings and how they actually look and feel to your customers.
Step 5: Access the Checkout Theme Editor
You'll land on the Checkout setting page. Click "Customize" again to open the checkout page in the Theme Editor. This is where you can visually design how your checkout and customer account experience looks — matching it to your brand is essential for building trust.
Step 6: Set Up Authentication Methods
Here's where it gets interesting. In the Authentication section, you can manage sign-in methods and account access. Click "Manage" to see all the ways you can allow your customers to log in.
If your goal is to make signing in as frictionless as possible (and it should be), this is where you enable social sign-in options like Google and Facebook.
Step 7: Enable Social Login Options
You have four authentication methods available:
- Shop — Shopify's own login system
- Google — Let customers sign in with their Google account
- Facebook — Let customers sign in with their Facebook account
- Shopify — Your default login (always active)
Click "Connect" next to Google and Facebook to configure these. Here's my take: enable both. Your customers already have these accounts, and every extra step you remove from the login process is another barrier eliminated between them and their purchase.
💡 Pro Tip from my consulting work: Stores that enable social login see higher account creation rates because customers don't have to create yet another password. I cover the complete checkout optimization strategy in Shopify Made Easy — including the settings most store owners never touch.
Step 8: Configure Self-Serve Returns and Store Credit
This is the part that separates professional stores from amateur ones. In the customer account settings, you can:
Enable Self-Serve Returns — Allow customers to request and manage returns directly from their account. No more back-and-forth emails. Customize what your customers can return using your return rules, and make sure to add your customer accounts URL to your written return and refund policy, your footer, and anywhere else customers might look for return information.
Enable Store Credit Visibility — Allow customers to see and spend their store credit balance. This is a powerful retention tool — when customers know they have credit waiting, they come back.
Step 9: Set Up Your Customer Accounts URL
Shopify provides a dedicated URL for customer accounts. Use this URL anywhere you want customers to access their accounts — your order status page already uses this domain automatically.
Add this link to your navigation menu, your footer, your order confirmation emails, and your return policy page. The more places customers can find their account, the less support tickets you'll receive.
Step 10: Connect Your Custom Domain (Optional but Recommended)
Click "Manage" to create a sub-domain with your host provider for your customer accounts. This means instead of a generic Shopify URL, your customers see something like accounts.yourstore.com — which looks professional and builds brand trust.
Why This Setup Matters for Your Bottom Line
Let me connect the dots here. Customer accounts aren't just about convenience — they're about building a business that generates repeat revenue without you working harder:
Repeat purchases: Customers with accounts have their shipping info saved, their order history visible, and store credit waiting. That's three reasons to come back without you sending a single email.
Reduced support costs: Self-serve returns mean fewer "where's my refund?" emails clogging your inbox. Your customers handle it themselves, and you approve or deny from your dashboard.
Better marketing data: Account holders give you richer customer data for segmentation. You know what they've bought, when they bought it, and what they browse — which means your email marketing gets smarter.
B2B ready: If you're thinking about wholesale or B2B sales, the new customer accounts system supports it natively. One setup, both channels covered.
Related Guides to Optimize Your Shopify Store
Setting up customer accounts is one piece of the puzzle. Here are some related guides to help you build a store that actually works for you:
- The Year Your Business Actually Works for You — The planning system behind every successful store
- Daily Task Management in the AI Era — What humans do when AI handles the rest
- Content Creation & Distribution Strategy for 2026 — The AI-powered system that works
- Monthly Sprint Planning — Turn quarterly goals into daily wins
- The 90-Day Planning System — Turns targets into revenue, not just hope
Frequently Asked Questions
What's the difference between "Customer accounts" and "Legacy" accounts in Shopify?
"Customer accounts" uses a modern passwordless login — customers receive a one-time code via email to sign in. No passwords to remember or reset. "Legacy" is the traditional email-and-password method. Shopify recommends the newer "Customer accounts" option because it reduces friction and supports B2B functionality. Most stores see better account creation rates with the passwordless option.
Can I enable Google and Facebook social login on my Shopify store?
Yes. In your customer account settings, go to the Authentication section and click "Manage." You'll see options to connect Google and Facebook as sign-in methods alongside Shopify's default login and Shop. Click "Connect" for each platform to configure them. Enabling social login reduces signup friction because customers can use accounts they already have.
How do I set up self-serve returns in Shopify customer accounts?
Enable self-serve returns in your customer account settings. This allows customers to request and manage returns directly from their account page. You'll want to customize your return rules in Settings → Legal, and add your customer accounts URL to your written return policy, store footer, and order confirmation emails so customers can easily find the self-serve option.
Should I use a custom domain for my Shopify customer accounts?
Yes, setting up a custom sub-domain (like accounts.yourstore.com) for customer accounts is recommended. It looks more professional than a generic Shopify URL, builds brand trust, and gives customers confidence they're interacting with your store. You can set this up through the "Manage" option in your customer accounts settings, which connects to your domain host provider.
Do Shopify customer accounts work for B2B and wholesale stores?
Yes. The modern "Customer accounts" option (not Legacy) natively supports B2B functionality. This means you can manage both direct-to-consumer and wholesale customers through the same account system. B2B customers get access to company-specific pricing, payment terms, and order management — all through the same customer account infrastructure.
How does store credit work with Shopify customer accounts?
When you enable the store credit setting in customer accounts, customers can see their available credit balance and spend it at checkout. Store credit is a powerful retention tool — customers who know they have credit waiting are more likely to return and make another purchase. Enable this in your customer account settings under the store credit section.
Where should I add links to customer accounts on my Shopify store?
Add your customer accounts URL in multiple locations: your store header navigation, footer menu, order confirmation emails, return policy page, and the order status page (which uses it automatically). The more accessible your account login is, the fewer support tickets you'll receive about order tracking, returns, and account access.
Ready to Build a Shopify Store That Actually Works While You Sleep?
Customer accounts are just one piece of a properly optimized Shopify store. My book Shopify Made Easy gives you the complete system — from setup to scaling — based on everything I've learned coaching entrepreneurs to 7-figure businesses and teaching eCommerce at university level.
Available in paperback, eBook, and digital download
1. Why Most eCommerce Entrepreneurs Fail at Business Planning (And How to Actually Make It Work)
Stop wasting time on business planning that goes nowhere.
7. Monthly Review Process 2026: Measuring What Actually Matters (Including AI Discovery Metrics)
Learn the complete 2026 monthly review framework that combines traditional eCommerce metrics with new AI discovery metrics.